PRIVACY POLICY
(ver. 1.0 20241201)

1. PURPOSE AND CONTENT

Yames is committed to protecting the personal data of users of its technological applications, visitors to its platforms, clients, and other individuals with whom it interacts. This Privacy Policy ("Policy") aims to detail how Yames collects, processes, stores, uses, and shares personal data, in compliance with legal requirements, including the Brazilian Internet Civil Framework (Law No. 12.965/2014) and the General Data Protection Law (Law No. 13.709/2018).

This Policy applies to all technological applications (websites, mobile apps, platforms, among others) developed and provided by Yames and may be modified for the purpose of updates and ensuring compliance with current legislation.

2. CONTROLLER AND OPERATOR

Yames acts as the data controller and may hire operators to process such data according to the required legal standards. All operators contracted by us must follow the terms of this Policy and ensure adequate protection of personal data.

3. COLLECTION AND STORAGE OF PERSONAL DATA

We may collect a variety of personal data, including:

  • Identification data: Full name, nationality, age, gender, professional history, education, phone numbers, marital status, full address, email, identity documents (ID, driver’s license).

  • Technical information: IP address, device identification, cookie information.

  • Data collected during specific interactions: when visiting the website, filling out contact forms, applying for jobs, completing surveys, etc.

Data is collected to enhance the services provided, improve user experience, and address users' requests.

4. OBTAINING PERSONAL DATA

We collect personal data in various situations, including:

  • Direct interactions with Yames (email, phone, contact forms, contracts, etc.).

  • Monitoring of technology tools and services.

  • Hiring processes.

  • Business processes.

  • Investigations and risk assessments.

5. PURPOSES OF PERSONAL DATA PROCESSING

We process personal data to:

  • Comply with legal and regulatory obligations.

  • Conduct technical studies strictly related to contracted services.

  • Identify, verify, and authenticate individuals and users.

  • Prevent fraud and ensure security.

  • Develop and improve products and services.

  • Manage and maintain relationships with users.

  • Direct marketing purposes.

  • Other specific purposes with explicit consent from the data subjects.

6. COOKIES

Our applications may use cookies to enhance browsing experience and collect information about website usage. Cookies can be disabled or managed through browser settings.

7. SHARING PERSONAL DATA

We share personal data with:

  • National Data Protection Authority, as per administrative decision.

  • Judiciary, as per court order.

  • Data infrastructure providers, under the respective service agreement.

8. PERSONAL DATA PROTECTION

We implement technical and organizational measures to protect personal data from unauthorized access, misuse, and other forms of unlawful processing. This includes encryption, continuous monitoring, and internal controls.

9. DATA RETENTION

Personal data is retained for the duration required to fulfill the purposes for which it was collected. In service provision cases, we dispose of data according to the respective contractual provisions.

10. INQUIRIES AND OTHER RIGHTS

We ensure all rights to personal data subjects, under the terms of the MCI and LGPD:

  • Confirmation of data processing.

  • Access to data.

  • Correction of incomplete, inaccurate, or outdated data.

  • Anonymization, blocking, or deletion of unnecessary data.

  • Data portability.

  • Deletion of personal data processed with consent.

  • Information about entities with which data has been shared.

  • Information about the possibility of not providing consent and its consequences.

  • Revocation of consent.

11. EXERCISING DATA SUBJECT RIGHTS

To exercise their rights, data subjects should contact Yames via email at: contact@yamesbrazil.com.

12. CONSENT

By contracting services or using the technological applications developed or made available by Yames, users consent to this Policy.

13. DISPUTE RESOLUTION

This Policy is governed by Brazilian legislation, and disputes arising from its application shall be processed in the courts of Recife - Pernambuco, Brazil.

14. POLICY CHANGES

Changes to this Policy take effect immediately.